Bank of America provides AI tools that can help relationship bankers prep for a meeting with a client, but it doesn't aim to automate the bank-client relationship, Gopalkrishnan told BI.

Bank of America provides AI tools that can help relationship bankers prep for a meeting with a client, but it doesn't aim to automate the bank-client relationship, Gopalkrishnan told BI.

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How Bank of America scaled AI Front view of the Bank of America Tower in Charlotte, North Carolina on June 18, 2022. Nearly 90% of the company's 213,000 employees now leverage the Erica for ...

Bank of America announced Friday the launch of CashPro Forecasting, an artificial intelligence (AI) and machine learning (ML) cash flow forecasting tool. It utilizes ML models based on a business ...

The use of AI and other technological tools has helped Bank of America keep its workforce lean over the last 15 years as the financial services giant has acquired several large institutions like ...

Bank of America Corp. BAC is ramping up its investment in artificial intelligence, planning to spend $4 billion on AI initiatives over the next year—nearly a third of its annual $13 billion tech ...

When you arrive at Bank of America’s new-employee boot camp at the New York Hilton Midtown, you’ll find a VR headset waiting for you. Slide it on, and you’ll be confronted with an angry ...

Bank of America announced Friday the release of its artificial intelligence-driven virtual assistant to assist mobile customers with their financial services. The virtual assistant, Erica, is ...

Some financial institutions are prioritizing internal AI tools to enhance daily operations. For example, Morgan Stanley and Bank of America have trained staff to use AI with human supervision ...