I have been called aggressive many times when I was simply trying to do my job well. If you have ever run into that mislabeling, or misinterpretation, or feel like you’ve been told to watch your tone, ...

There are four main types of communication styles: passive, aggressive, passive aggressive, and assertive. These styles can impact our relationships as they affect the way in which we communicate our ...

All products featured on Self are independently selected by Self editors. However, when you buy something through our retail links, Condé Nast may earn an affiliate commission. Antonio Rodriguez/Adobe ...

One morning, a customer approached the counter and said, “Good morning!” I’d love a cappuccino with oat milk, extra hot, please. I appreciate it – thank you!” The barista nodded and got to work. A few ...

In the small, exclusive world of private equity, there is an emerging stereotype that successful partners must embody a specific set of characteristics to excel. Feeling comfortable and energized by ...

Simply put, assertive communication is honest and direct communication. It includes statements of thoughts, emotions, beliefs and opinions. Assertiveness which is respectful of others is generally ...