CAMPBELL, Calif.--(BUSINESS WIRE)-- 8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the upcoming availability of ...
The video escalation feature enables agents to evaluate and determine the best course of action on a case-by-case basis, reducing support costs and unnecessary time spent on onsite visits. For ...
CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced new 8x8 XCaaS (Experience Communications as a Service) enhancements, ...
Integration of 8x8’s secure video with Modica’s OMNI platform enables real-time, high-quality engagement over SMS, WhatsApp, and MMS “Modica is a trusted CPaaS provider across the Asia Pacific, and we ...
GreetEat will use 8x8 Jitsi as a Service (JaaS) to host all video meeting functionality for GreetEat’s remote dining events. By embedding 8x8’s enterprise-ready Jitsi infrastructure, GreetEat enables ...
8x8 chose to develop its own technology and become a vertically integrated company. I sent a survey to 210 cloud/hosted communications providers. 8x8 was one of the responders to the survey. 8x8, has ...
Thanks to 8x8 Networks, the video phone is no longer just a fantasy. The Santa Clara, Calif.-based company is offering a broadband-based VoIP video phone service. 8x8 is a purveyor of VoIP solutions ...
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