Safety and efficiency have significant impact on employees' and customers' experience. Being 5S certified is one way to signal to rental customers that your company is committed to operational ...

5S is probably the most common lean method applied. It is seemingly simple, progress is visual, and it involves everyone. However, the average lifespan of a 5S effort is a paltry one year. This is ...

Those of you grew up with Sesame Street may recall that each episode was brought to you by a different letter of the alphabet. I experienced my own version of this phenomenon three years ago, when ...