American Airlines has named the members of its newly formed Customer Experience Advisory Board including three new experts.

American Airlines (AA) has formed a new Customer Experience Advisory Board with a broad range of experience to guide AA’s ...

American Airlines named three members Monday to its newly formed Customer Experience Advisory Board to help shape the carrier ...

American Airlines has formed a Customer Experience Advisory Board as the airline narrows its focus on creating a premium customer experience. American is the fourth largest public company in North ...

American Airlines is rolling out a new initiative designed to benefit its most frequent flyers. The airline will introduce a touchless identification program exclusively ...

American Airlines is ready to release its newest plane into the skies, a five-year labor of love with customer experience at the forefront. The Fort Worth-based airline officially unveiled its premium ...

In late May, American Airlines announced a major change at Philadelphia International Airport.

American Airlines announced a recent change to its policy regarding drink service on long domestic flights. In 2020, during the height of the COVID-19 pandemic, American Airlines ended its second ...